Realistically, neither enterprise content management nor records management software are capable of managing anything themselves. While they are extremely valuable tools to your organization, they simply do not come with pre-installed rules  that are relevant to your organization.  And, while the implementation teams are very well versed in their products and associated technologies—they don’t understand your business or your information governance requirements. It is necessary to build rules and structures into the tool to enable it to manage the information effectively. Montaña & Associates has helped many organizations through this often complex maze helping to bridge the gap between organizational requirements and technology capabilities.  Through this process we can help you with relevant taxonomies, data structures, retention/disposition rules, as well as the needed configurations to make the systems usable.